Privacy Statement

Venco has created this statement to demonstrate our firm commitment to the privacy of our users. It discloses information gathering and dissemination practices for Venco’s official Internet site and product selection application(s). Venco may change, add to, or remove all or any portion of the statement at any time, but if it does so it will post such changes on this page.

Guests and registered users

Guests and registered users are responsible for maintaining the confidentiality of their password. Venco will not intentionally share a guest or registered user’s password with any third party (it will email a user the user’s password upon request, but only to the user’s pre-identified email address. Guests and registered users are responsible for keeping that email address secure and up-to-date. Registered users and Guests agree to notify Customer Service of any known or suspected unauthorized use(s) of the user’s ID, or any known or suspected breach of security, including loss, theft, or unauthorized disclosure of the user’s password.

Use of domain names/IP addresses

We use your domain address (i.e., execpc.com, aol.com or yourfirmname.com) to help diagnose problems with our server, and to administer various features of our site or distributed applications. Your IP address is also used to gather broad demographic information such as the name of your Internet service provider and its geographic location.

Use of “Cookies”

A “cookie” is a small data file transferred by a website to your computer’s memory or hard drive. Venco may send cookies when you surf our site, make purchases, request or personalize information, or register yourself for certain services. Accepting the cookies used on our site and by our application(s) does not give us access to your personal information, but we may use the cookies to identify your computer. Cookies are typically classified as either “session” cookies or “permanent” cookies.

“Session” cookies do not stay on your computer after you leave our website or close your browser. Temporary cookies serve to identify the user during each individual visit to the site (“session”) and are temporarily stored in the user’s browser throughout the course of each individual session. They are used to facilitate shopping, personalization and registration services. For example, cookies can keep track of what you have selected to purchase as you continue to shop and allow you to enter your password only once on Web pages where a login is required.

“Permanent” or “Persistent” cookies are those that remain on your computer. These cookies are used for internal web reporting and statistics. This information is gathered at an aggregate level and no individual user or computer is identified. We do not and will not use cookies to retrieve data from your hard drive or to obtain your e-mail address or other personal information. The aggregate information collected permits us to analyze traffic patterns on our site. This can enable us over time to provide a better experience on our site by improving content or personalization and making our site easier to use. We also use cookies to help our ad management software display random advertisements throughout the site. “Permanent” cookies can be manually removed by the user.

In the future, we may use cookies for site personalization and marketing (by allowing us to recommend products that may be of interest to you). If we do, we will post appropriate information on this page.

Most browsers automatically accept cookies by default, but you can usually refuse cookies or selectively accept certain cookies by adjusting the preferences in your browser. If you turn off cookies, there may be some features of our site that will not be available to you and some Web pages may not display properly.

“Cookies” do not pose a threat to your computer, your web browser or software installed on your system. They do not contain viruses, and the information provided is not used beyond the general administration of our ad management software.

Information gathered through the use of “cookies” is not sold or provided to vendors, direct mail concerns, email list services, etc.
Venco cannot control the use of “cookies” by sites linked to Venco or to vendor(s) sites that have purchased banner advertisements. Venco is not responsible for the privacy practices or the content of such sites.

Order Forms and Online Surveys

How will your profile information be used?
We ask users to provide contact information (i.e., email address, phone number, contact person), unique identifiers (i.e., username, password), and/or financial information (i.e., credit card number). Customer information is used to: process and send order(s); bill credit cards, and to contact the customer when necessary.

Order and Registration Forms

Registration and order forms on Venco’s web site operate in an environment using Secure Socket Layer (SSL) encryption technology. We ask users to provide contact information (i.e., email address, phone number, contact person), unique identifiers (i.e., user name), and/or financial information (i.e., credit card number). Customer information is used to: process and send order(s); bill credit cards and/or Company invoice and to contact the customer when necessary. Unique identifiers (i.e., user name) are collected for use as account numbers in our record system.

Information supplied via order forms and registration forms in online and distributed applications is used only by Venco. It is not sold or provided to vendors, direct mail concerns, email list services, etc.

Online Surveys

From time to time, we conduct online surveys, which ask visitors for voluntary information on various topics of interest to Venco.
Information supplied for online surveys is used only by Venco. It is not sold or provided to vendors, direct mail concerns, email list services, etc.

Electronic Mailing Lists “E-Lists”

Throughout our site, Guests are given the opportunity to freely subscribe to electronic mailing lists, which are subscription-based groups that send email on certain content/topics to your email account. The identity of subscribers and their corresponding email addresses are not sold or provided to outside vendors, advertisers, direct mailers, other email list services, etc.

To unsubscribe to any email list send an email to info@vencoproducts.com asking to unsubscribe. Be sure to mention the name of the list.

Opt-Out

In the event that customer information is used to direct Venco advertisements and announcements to customers, registrants and online survey participants, Venco will always provide our users with the opportunity to opt-out of receiving similar future communications from us.

Credit card security

Venco recognizes the importance of protecting the information collected from Users in the operation of this Web site and in the taking of your orders via the site or distributed applications. Because your credit card security is a high priority, we have taken reasonable steps to maintain the integrity and privacy of your information to ensure that your payment information is processed confidentially, accurately and securely. Venco uses Secure Sockets Layer (SSL), an encryption technology that protects your credit card information. SSL encrypts all ordering information (name, address and credit card number) so no one can read it as it travels over the Internet. For orders placed via distributed applications, the integrity and privacy of your information is protected by sensitive data being contained in a proprietary binary file format.

Delete/Deactivate

This site gives users the option to email info@vencoproducts.com and request to no longer receive future communications, or our services.

Contacting the Web Site

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, please contact info@vencoproducts.com.